MATUDLO

Focus on the Heart Work

Yes. Payments are processed on PayMongo's secure, encrypted checkout page — not on our site. PayMongo is regulated by the Bangko Sentral ng Pilipinas (BSP) and is PCI-DSS compliant.

Yes. A confirmation email with your order details and product (license key or download link) is sent to the email address you provided at checkout as soon as your payment is verified.

Delivery is instant. The moment your payment clears (usually within a few seconds for GCash and Maya, or a few minutes for cards), your license key or download link is automatically sent to your email.

First, check your Spam / Junk folder — automated emails sometimes land there. If it's not there within 10 minutes of a confirmed payment, email us at support@matudlo.com with your order details and we'll resend it promptly.

A license key is a unique code (formatted like XXXX-XXXX-XXXX-XXXX) that activates a specific software product. After purchase, enter it in the app's activation screen. The key is locked to the first device it's activated on.

Yes, on two. Each license key activates on up to two computers. If you need to move your license to a new device after that, contact us at support@matudlo.com.

License duration depends on the product — it will be clearly stated on the product page (e.g., 1 year, lifetime). The expiry date is encoded in the key itself and enforced by the software.

File formats are listed on each product page. Common formats include PDF, DOCX, and PPTX. Always check the product description before purchasing.

Sign in with the email address you bought with, then press Download under My Account. Your purchases stay there and those downloads never expire — you can get the file again anytime, on any device. (The link in your original purchase email is separate: it works for 14 days, since anyone you forward it to can use it.) No account yet? Create one with that same email and your purchase will be waiting. If anything goes wrong, write to support@matudlo.com.

Because all products are digital and delivered instantly, we generally do not offer refunds after a license key has been revealed or a file has been downloaded. However, if there is a technical fault (e.g., the key doesn't work, the file is corrupt), we will fix it or issue a replacement. See our full Refund Policy for details.

Share Matudlo lesson plans with your co-teachers using your personal link. They get 10% off their first order, and you earn ₱25 off your next order for each friend whose order is ₱100 or more, up to 5 friends. How it works

Your link turns on after your first purchase. Log in and open My Account → Share & Earn. If you bought as a guest, create a free account with the same email you used at checkout and your purchase counts right away. While you are logged in, the Share buttons on every Matudlo lesson plan page use your link too.

7 days after your friend buys, on one order of ₱150 or more of Matudlo's own lesson plans. It comes off automatically at checkout, one reward per order, and expires 60 days after it becomes usable.

AI credit packs and products from other sellers on Matudlo are not discounted. Only a friend's first Matudlo purchase counts, and buying through your own link, or with another email of your own, does not count. See the full rules in our Terms and Conditions.