MATUDLO

Focus on the Heart Work

Please read these Terms and Conditions carefully before using the Matudlo checkout system. By completing a purchase, you agree to be bound by these Terms.

1. Nature of Products

Matudlo provides digital products, including but not limited to software activation keys, downloadable teaching resources, and digital templates. By purchasing, you acknowledge that no physical goods will be shipped.

2. License and Usage

• Software Keys: Activation keys are sold for individual or professional use.
• Hardware Locking: Some software products are locked to a specific "Machine ID". A key can be activated on up to two devices. Once both are used, the key may not be transferable to a third device unless otherwise stated.
• Restrictions: You may not redistribute, resell, lease, or reverse-engineer any software or digital files purchased from Matudlo.

3. Payment and Pricing

All transactions are processed in Philippine Pesos (PHP) via PayMongo. You are responsible for providing valid payment information. Prices are subject to change without notice; however, the price at the time of purchase is final.

4. Automated Delivery

• Activation Keys: Displayed on the checkout screen immediately upon successful payment. A backup copy is sent to the email address provided during checkout.
• Downloadable Files: A secure, time-limited download link is generated and sent to your email after payment.
• Download Link Expiry: The download link sent to your email expires 14 days after purchase, because anyone holding that link can use it. Expired emailed links will not be reissued except at our sole discretion.
• Downloads From Your Account: If you have a Matudlo account registered to the email address used at checkout, your purchases remain in My Account and can be downloaded again at any time, with no expiry, for as long as we hold the file. We still recommend saving a copy to your own device.
• User Responsibility: You are responsible for ensuring the email address provided is correct and active. Matudlo is not liable for delivery failures caused by incorrect email entries or spam filters.

5. Refund and Cancellation Policy

• No Refunds: Due to the nature of digital goods (instant access to keys and downloadable content), all sales are FINAL and NON-REFUNDABLE once payment is confirmed and the product is delivered.
• Exception: A refund or replacement may be considered only in the event of a verified technical defect in the software that our support team cannot resolve within a reasonable timeframe. Refund requests must be submitted within 7 days of purchase with a description of the issue.

6. Technical Requirements

It is your responsibility to ensure that your hardware and operating system meet the minimum requirements for the software before purchase. Matudlo is not responsible for incompatibility issues with third-party software or hardware.

• Install the app before you buy a key: The Windows apps we sell activation keys for are free to download and install. Before buying a key, install the app and confirm that it opens on the computer you intend to use it on. A key unlocks an app you already have; it is not itself a download.
• Computers that refuse outside software: Some computers — particularly school-issued laptops and new PCs with Windows Smart App Control — are set to block software that did not come from the Microsoft Store. This is a setting on that computer, not a fault in the app, and it is not something we are able to change from our side. Because the app is free to test beforehand, a key bought for a computer that will not run it is not refundable.

7. Limitation of Liability

Matudlo provides software "as is" without any express or implied warranties. We are not liable for any data loss, system interruptions, or indirect damages arising from the use or inability to use our tools.

8. Modifications to Terms

We reserve the right to update these Terms at any time. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of the service after such changes constitutes your acceptance of the updated Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the Philippine courts.

10. Share & Earn Referral Program

• Your link: A customer with a Matudlo account who has made at least one paid purchase receives a personal share link, found under My Account → Share & Earn.
• Friend discount: A person who buys through your link gets 10% off Matudlo's own products on their first Matudlo purchase. AI credit packs and products sold by other sellers on Matudlo are not discounted. No order is reduced below ₱20.
• Your reward: You earn ₱25 for each friend whose payment for Matudlo's own products is ₱100 or more, up to 5 rewards per account.
• Using a reward: A reward becomes usable 7 days after your friend's purchase and applies automatically to one later order of ₱150 or more of Matudlo's own products. One reward per order. It expires 60 days after it becomes usable. Rewards have no cash value and cannot be transferred.
• What does not count: Purchases through your own link, including with another email address or device of your own, are not referrals. Rewards from refunded, fraudulent or abusive orders are cancelled.
• Changes: We may change, pause or end the program at any time, including when its monthly budget is reached. Rewards already earned stay usable until their expiry date unless cancelled under these rules.